In teams with a high level of psychological safety, there is a culture of inclusion.People feel safe to speak up, to offer ideas, and to ask questions. When leadership only talks about excellence, results, and accountability without also encouraging individuals to speak up — you end up with a high anxiety workplace. A work culture where employees are afraid to raise warning flags, contribute new ideas, admit and learn from mistakes.

Why is psychological safety so important? It’s because the work we do nowadays is complex, and has so many unknowns and interdependencies.